August 23, 2007

Dear Sassy: I send and receive many emails at work. What is the proper etiquette for emailing?
~Not so Miss Manners

Dear Manners: That is a great question! Sassy receives a lot of email as well so this is a perfect question to address. Sassy found a link for the Emily Post Institute that discusses Netiquette. Netiquette is etiquette for technology. Sassy also found an article that discusses business etiquette. Take a moment to read the articles. But of course, Sassy must put in her own two cents. Remember that email does a poor job of displaying emotion, so be cautious when writing sentences that can be taken multiple ways. Typing in ALL CAPS is hard to read, plus it suggests yelling and quite frankly intimidates Sassy. Use the Reply All button sparingly, we all have a lot of email to wade through... Also, take caution in using the CC and BCC buttons, again we have tons of email.

August 20, 2007

Dear Sassy: What happened to the printer out by the public workstations in the Reference area? Can students no longer print at those computers?
~Hoping to Print

Dear Hoping: You are very observant! Sassy had to "borrow" that printer late Friday afternoon to replace the public printer downstairs. But never fear, the machines in the Reference area can print to the printers in the large computer lab. In fact, the two machines that did print to the missing printer now have all the same privileges as the rest of the machines on this table. Previously that was not the case. Full text searching and access to the networked printers is now available on all machines.

August 1, 2007

Dear Sassy: What is an iPhone? I have heard lots of news about it and the hype surrounding it - but what makes this phone a big deal?
~iLost

Dear iLost: Sassy is excited that you are current with new technology! You may remember when the iPhone came out, the news station was interviewing all the people waiting in line to get it. The iPhone must be a big deal if that many people are that dedicated to wait in line to purchase one. Here is the Wikipedia link that will give you more information about the iPhone. But basically this is a camera, has Internet capabilities, e-mail, iPod (music), YouTube (video), has a touch screen like a PDA - oh and it is also a phone. :) The iPhone is about the same size as a PDA but offers many more functions. Apple makes the iPhone as well as the iPod. This is a new technology and the cost is high, hopefully the cost will decline as the hype fades.