Monday, October 15, 2007

October 15, 2007

Dear Sassy: I had a student want to use the Pathology of The Eye cd in the lab. How do I know which computer this cd is loaded onto?
~Eyeless in the Lab

Dear Eyeless: Great question! The Pathology of The Eye cd is one that can be checked out from the Circulation desk but can only be used on certain machines. Sometimes this information is listed in the catalog (and sometimes isn't) but I have also created a website that notes all the oddities for software and hardware in the library. You can also maneuver to the site by going to our home page and clicking on About The Library > Computer Lab and then Productivity Software located in the paragraph. I also updated the Computer Specifications on this page as well. If you notice any software or hardware that needs to be on these lists, please let Sassy know.

Tuesday, October 9, 2007

October 9, 2007

Dear Sassy: I noticed on Friday and again today that the Internet doesn't look the same on all the computers in the lab. What happened?
~Is it Monday?

Dear Monday: Thanks for bringing this to Sassy's attention! The Internet looks different because there is a different Internet browser to view the web page. A few months ago Internet Explorer 7 came out but our Computer Services folks decided to hold off on installing this program on our campus, and we have remained on Internet Explorer 6. However, over the last few days Computer Services has pushed out IE 7 to our machines. Not everyone has gotten the update yet so be patient. IE 7 is a little different from IE 6, feel free to take the tour and note the changes. If you are comfortable using Mozilla Firefox you will notice that IE 7 has a similar tab feature. If you notice any problems with IE 7 and our databases/ejournals/website please let Sassy know.

Thursday, October 4, 2007

October 4, 2007

Dear Sassy: I used to be able to print double sided on the Circulation printer from my office but haven't been able to do so this last week. What happened?
~Perplexed about Duplex

Dear Perplexed: Thanks for bringing this to Sassy's attention! The Stuart's guys were just in and they installed some new software on the machine and that must be why we lost our duplexing capabilities. After a few calls to computer support and networking the machine is back in full force. Please let me know if you experience any other problems.