May 4, 2007

Dear Sassy: I found an Excel document out on the web that I would like to send in an email to a colleague. How would I do that? I opened the document but can't find it to send as an attachment.
~TGIF

Dear TGIF: Sassy agrees Thank Goodness It's Friday! From your question Sassy knows you are almost there, you just need to save the file to your computer first. When you open a document (excel or word, etc.) from the web you must save it to your computer in order to send it in an email as an attachment. Just make sure you save the file in a memorable location.

Sassy has an addendum: Yikes! Looks like Sassy was mistaken. It appears that some individuals have the a toolbar at the top of the document and can send the document via email through this application.

March 29, 2007

Dear Sassy: In my Yahoo email account (from home, of course) I tried to add text to the end of a forwarded message. However, when I clicked Forward, a new window opens with the message "Note: forwarded message attached." I didn't want the message to be sent as an attachment. How can I make sure the text is in the body of an email versus an attachment?
~Linda was Left Hanging

Dear Linda: Sassy wonders if this problem has occurred in the past or if this is a new problem? Are you able to forward some emails, but not others? Hmm, Sassy doesn't normally answer a question with more questions but I am trying to understand more of the problem.

Sassy is guessing that the email file size is too big and possibly is a setting in your email account that emails over a certain size are automatically sent as attachments. You might try looking for that setting, although Sassy would have to test a yahoo account as I don't have one...

However, a quick work around would be to copy the email text and create a new message with this text. This way you can be certain that your text is in the body of the email versus an attachment.