Delete a Personal Folder in Outlook

Dear Sassy: How does one delete a personal folder in Outlook?
~Outraged with Outlook!

Dear Outraged: Wow, Sassy is feeling a sense of anger and frustration with your question. Let's see if Sassy can diagnose quickly to alleviate your pain. Open up your Outlook program. Do you see your Personal Folders open? If not, click on the + sign to open. Once you have found the folder you would like to delete Right Click on it and select Delete.

Don't forget that these emails in this folder have been pulled off the server and saved to your computer. Once you delete this folder the emails will not be accessible.

Spam in my Email

Dear Sassy: I have been having problems with spam in my email. Normally it is one or two a day but this morning I had over 30 spam email messages in my inbox. Yikes! What is going on?
~Not so Spamalicious

Dear Spamalicious: Wow! That is a lot of spam! Let's see if Sassy can help with this problem. Sassy made a few phone calls to computer services to obtain their expert opinion. They state that the spam blocker is still active and if you are receiving spam to forward the spam to spam@lsuhsc.edu. Sassy's two cents - during disaster periods spam blocking is not high priority so keep that in mind.

Let's make sure that we our settings are right... Open Outlook, click on Tools > Email Accounts > View or Change existing email accounts > Next > Change. Make sure that the Use Cached Exchange Mode is checked and click Finish. If you made any changes you will need to close Outlook and reopen to activate the changes.

June 6, 2007

Dear Sassy: I typed up my email message on my computer but I can't find the "send" button. What happened? Where did it go?
~ Starting to panic

Dear Starting: Don't panic! You can easily fix this problem. Since you already have a new mail message open you can click on View, Toolbars and make sure Standard is checked. Sassy is guessing that it was unchecked. After you select Standard your Send button (and many others) should reappear.

April 30, 2007

Dear Sassy: Every time I open Outlook I get an error message saying that I am missing a scanemal.dll file and that I might be out of memory. I've attached a picture of the error message below. How do I fix this problem?
~Happy Monday












Dear Happy: Thanks for including an image of the error. The complete error message really helps Sassy to determine what is going on with your machine. There is an "add-in" with Outlook that is trying to talk to McAfee, so what we need to do is to disable this communication. Open up Outlook, click Tools and then Options. Find the Other tab and click Advanced Options and then click on Add-In Manager. Click to clear the Exchange Scan check box and then click Ok to apply. This should solve your error message.

September 25, 2006

Dear Sassy: Isn’t there some trick for finding old emails when I can’t remember which folder I put it in? Ways to search by subject or by sender? I seem to spend a lot of time looking through e-mails for the one I need.
~ Still searching in Shreveport

Dear Searching: Ahh… Sassy is full of tricks up her sleeve. This is a great question, anything Sassy can do to help streamline your workflow please ask! With your email (Outlook) open click on Tools and Find. This should bring up a toolbar at the top of your email folder in which you can enter terms to search.

You can choose the specific folder if you know it or you can search all mail folders. You can enter in subject, sender or a search term from the body of the email. Click Find Now to begin your search. You will receive a lot of false hits but it will help greatly narrow down the correct email in which you are searching for.

Incidentally you can also Sort your emails by sender, subject and received date. At the top of your inbox click From to sort alphabetically by sender, click Subject to sort by subject, and so on.


Dear Sassy: I have noticed that you type in a password on your machine when you have been away from your office. Why do you lock down your machine and should I?
~ Lockless in the Library

Dear Lockless: Wow! You are very observant! Sassy locks down her machine as a security measure. If someone were to access her computer while she had stepped out of her office they could not get past the password screen. If Sassy forgot to lock down her machine, her email could be accessed as well as all the files that she has on her machine. It is a very good practice to lock down your machine when you step away.

Just hit Ctrl, Alt and Delete to bring up the Security Screen. Click Lock Computer. Your machine is now locked down and will require your password to open up. This password is the same one that you log onto your machine with. Locking your computer will not affect any of the files or programs that you were working on. Everything will remain open until you close it down.

June 26, 2006

Dear Sassy: Sometimes when I am typing a name or address in the “To:” field in my Outlook email – name(s) automatically come up. Is there a way to delete those?
~ Nameless in LA

Dear Nameless: What a great question! Occasionally Sassy has sent an email to the wrong person due to misclicking on those automatic selections. How embarrassing for Sassy! However, there is a quick fix for to avoid this embarrassment. While you are typing a name or address in the “To:” field if there are other names that begin with the same letter sequence you will receive an option to select one.

If you would like to delete one or all of these options, use the arrow key on your keyboard to select the one you would like to delete and press “Delete” on your keyboard. Remember, deleting this entry from this window will not delete the name/address from your Address Book.


Dear Sassy: In a previous column you talked about the difference between Windows updates and Office updates. I didn’t understand exactly what you were talking about. I mean, my computer is set to automatically update – I shouldn’t have to do anything else regarding updating … right?
~ Confused in the Library

Dear Confused: Sassy appreciates your honesty with being confused about a previous entry. Please at anytime if something doesn’t make sense let Sassy know (sometimes Sassy gets off her medication). Since Microsoft is in both of the names (Microsoft Windows and Microsoft Office) Sassy can definitely see how it would be confusing. Your computer is set to automatically update Windows. This is the operating system for your machine – the big cheese – the big kahuna – where the rubber meets the road… Whew! The Office updates are for your Office products: Microsoft Word, Excel, PowerPoint and Outlook. Office is a “Family” of programs that when placed on your computer will need updates just like we discussed with Adobe Acrobat. Please refer to a previous column for explicit instructions on updating Office. Even though both of these entities are Microsoft based, they require separate updating. Windows updates automatically while Office requires manual intervention. Sassy hopes that this helped to clarify any confusion that you may have had regarding Microsoft Windows vs. Office, if it didn’t please let me know.

As always, if you would like a member of the Systems Department to assist you with this or any other problem, please let us know.